Politique d’expédition
Shipping Policy
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Processing Time: Orders are typically processed within 1-3 business days. During peak seasons, processing may take longer.
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Shipping Methods: We offer standard shipping options.
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Delivery Time: Delivery times vary based on location. Standard shipping typically takes 3-7 business days.
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Carrier Responsibility: Once an order is dispatched, we rely on third-party carriers to deliver your package. Any issues related to lost packages, tracking updates, mis-shipments, damaged packages, or delays, especially those caused by inclement weather, are the responsibility of the carrier.
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Contacting the Carrier: For any concerns regarding shipping, please contact the carrier directly. They are equipped to assist you with tracking information, delivery inquiries, and resolutions for any carrier-related issues.
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Limitations of Liability: Jannah Scent is not liable for any occurrences related to the shipping process once the package is in the carrier's possession. We recommend keeping your tracking information handy for any inquiries.
We appreciate your understanding and cooperation in this matter. If you have further questions about our shipping policy or require assistance before your order is shipped, please feel free to reach out to our customer service team.